Support
Support
Email us:
Please email us with the following details:
- Your email address (used during the purchase)
- Order number (associated with your park pass or Firewood permit)
- A brief description of the issue you’re facing
Our representatives will promptly assist you and ensure that you have access to your passes. Thank you for your patience and understanding.
Best regards, The WA Naturally Team
Collection of personal information
DBCA collects this personal information in order to respond to your enquiry.
If you choose not to provide your contact details, please understand that we will not be able to provide a response to you.
For further details on how DBCA manage your personal information, you can read our Privacy Policy. If you have any questions about how your personal information will be handled, or if you would like to access your personal information, please contact DBCA at privacy@dbca.wa.gov.au
If your enquiry is about Campgrounds or Bookings, please email parkstaybookings@dbca.wa.gov.au.
If your enquiry is about Park Pass or WA Naturally or bookings, please email customer.service@dbca.wa.gov.au.
