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In order to collect firewood from the Perth hills collection zones, we require that you understand the regulations, as set out in the information sheet. Instructions: Download the  Information Sheet Download your map of choice (related to your permit selection) Ashendon Canning firewood collection area map - Summer 2019-20 3.7 MB Cameron firewood collection area map - Summer 2019-20 3.5 MB Perth Hills Location area map Summer 2019-20 197 KB Visit the Firewood permit page (once you understand the regulations) Fill in the form details- Add the collectors name- Add vehicle make & model- Add vehicle registration- Select if it is a Disease Risk Area (DRA)- If...

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If you have previously purchased a Park e-Pass from the WA Naturally website  and your vehicle registration details are no longer valid, please use the form below to submit your request for change. Steps: Fill in the Support form below with your relevant details. Note: If this is your first support request, you will receive a confirmation email from our support ticketing system which validates request authenticity. A technical support agent will update your pass with a note, and respond to your support ticket, and attach the updated pass. Download and print the attached pass, or visit the link in the email to download/print your e-Pass...

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Some products such as the WA Naturally on display - illustrations and photographs, are "Print-on-Demand" as these items are not held in stock. These are generally for limited edition items or special products such as Prints and short run productions. Please allow 10-14 working days for these kinds of purchases to be processed and handled. Products of this nature will display the following text: Available by Pre-Order as item is subject to Print-on-Demand. Please allow 10-14 working days for print and handling.

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Existing shop customers may experience problems when trying to login to the new shop for the first time. Due to the shop upgrade and security restrictions, passwords could not be imported, and require that users "accept" and register a new password. To update your account and password, visit the account page and select the "Forgot your password?" link. Enter your e-mail address associated with your account, and click submit to start the password resetting process. Please use this same method to update your password.

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You can create an account during the Checkout process or at any time. If you choose to create an account, we require that you validate your details. An email will be sent to the address you registered with to authenticate. Note: the email will contain a link to activate your account. if you don't see the email, check your Trash or Spam filter, as they may get filtered. Once your account is activated, you'll be able to login at any point, and update your details.

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