Park Pass information

Park passes are available as a digital download. These "e-Passes" require that you print them out, and display in your vehicle window. In order to get access to an e-pass, you must have a valid email address, or have an account.

1) Pass Types

• Annual / Annual (Concession)
  Unlimited entry to any WA park for one year from your "Start date of pass" selection.
  Concession discounts are available, refer to section 4) Fees, Concession & Entry Notes (below) for details.
• Holiday - The perfect pass for travelers!
  • 4-Week - Unlimited entry to any WA park for up to 4 (four) weeks.
  • 14-Day - Unlimited entry to any WA park for up to 2 (two) weeks.
  • 5-Day - Unlimited entry to any WA park for up to 5 (five) days.
• Goldstar / Goldstar (Concession)
  The Goldstar subscription combines an Annual All Parks Pass with an annual subscription (4 issues), to LANDSCOPE: WA's parks, wildlife and conservation magazine.
  If you're travelling and wish to have your magazine delivered to a different address* (*within Australia) or put on hold until you return home simply contact our Customer Service staff on (08) 9219 9070 or at customer.service@dbca.wa.gov.au.
  Concession discounts are available, refer to section 4) Fees, Concession & Entry Notes (below) for details.
• Local Park Pass
  Unlimited entry to your allocated park/s (based on Postcode). For Western Australian local residents and ratepayers only. You will be asked to provide proof of residency upon pass inspection.

2) Pass Purchase Instructions:

1. Visit the Park pass shop page
   - Add your concession card details (only if applicable)
   - Choose start date (future date you want the pass to start)
   - Add existing pass number (only if applicable)
   - Add vehicle registration/s (nominate up to two vehicles*)
   - Select pass duration, and whether a concession card
   - Visit the checkout and purchase, an Order Confirmation will be sent
2. Check your email for the Order Confirmation from WA Naturally
   NOTE: Please check your spam/trash folder if you didn't receive it.
3. Select/Follow the link to download your Electronic Park Pass
   or
   alternatively, visit your account page (if you created one) > select your order, and select the link to download your pass.
4. Print your pass out, and display in your car window

3) Troubleshooting & Tips

• I didn't receive the order confirmation
  - Check your spam/trash for the email, or fill in the support form, and we'll send you a copy.
• Where's my pass?
  - Simply visit your account page (for registered customers), select your order, and select the link to download. A link to generate it was also sent via the confirmation email.
• Do I need to display this in my vehicle?
  - Yes, park passes MUST be displayed on your car dashboard, so they can be verified.
• What format is the e-Pass?
  - The passes are in Adobe Acrobat format, and can be saved as a .pdf .
• I don't have a printer!
  - You can get documents printed out at most libraries, or try stationery supply shops near you. You can still purchase physical passes available from a number of pass outlets.
• The dog ate my pass and I need to print it out again
  - Search your emails for your WA Naturally Order, select/follow the link in the email to regenerate the pass for printing, or if you registered on this site, login, visit visit your order, and print your pass (Please check that your dog is ok).
• Can I save the pass to my mobile device?
  - Yes it's a .pdf file, in fact it's highly recommended. 
• I ride a motorbike, how can I display the pass?
  - Please print out a copy and keep with you, or have access to a saved digital copy.
• It's a hire vehicle, I don't know the registration!
  - Instead of the registration number, simply add "Hire Vehicle".
• I've updated my vehicle registration number
  - View the Updating your park pass help page to find out more.

4) FAQ, Fees, Concession & Entry Notes

• Concession cards
  Concession discounts are available for Australian concession card holders only. If you select this option, please fill in your Australian Concession Card Number and concession type.
  Holders of the following Australian issued cards are entitled to concession rate fees:
  • Seniors Card
  • Age Pension
  • Disability Support
  • Disability Support (Blind)
  • Carer Payment
  • Carer Allowance
  • Department of Veterans' Affairs (DVA)
  • Companion Card
• Vehicle entry: All Park passes provide unlimited entry into any WA park within the designated time selected. The pass is valid for one vehicle*, with up to twelve legally seated people (per purchased pass).
• *Additional Vehicles: Purchasers of an annual park pass are able to nominate a second vehicle on the park pass where the second vehicle is owned by the pass holder or their spouse and registered at the same address. Where two vehicles are registered on a park pass, only one of the vehicles can be used to access a park with entry fees at a time.
• Passes are for individuals for private use only and are not transferable.
• Fees: Find out more about Park Visitor Fees, or  concessions & fee waivers (external links).
• Park Passes cannot be returned once purchased, given they are digital products.

5) Terms & Conditions of Entry

Park passes cover the cost of entry into parks that require an entry fee, for vehicles up to 12 legally seated people. Separate fees apply for camping and for various attractions such as the Avon Descent; Calgardup, Giants or Cabaret caves; Dryandra Woodland; Araluen Botanic Park; Geikie Gorge boat trip; Monkey Mia Conservation Park; Penguin Island Discovery Centre; Perth Observatory and the tree Top Walk.

6) Support: